What's New in Version 1.2?
- Diagnose printer problems with warning and status bar
- See when your data last synced with status bar iconography and messages
- Ring up items by weight or dollar amount with Miscellaneous Screen
- Enable/disable payment types
- "Cash Out" with the No Sale button before items are rung up
- Enable Uncategorized Payment for instant checkout
- Get faster alerts for Change Due
What do the printer status bar icons mean?
There are four different printer status bar icons:
- Solid - Everything is working.
- Flashing - The app is searching for the printer.
- Gone - The printer is disconnected.
- Hazard - The printer is low on paper.
My printer stopped working. What do I do?
If your printer has stopped working, the first thing you should do is reset the printer by turning it off and back on again. Check that the ethernet cord is connected, and if that doesn't work, try rebooting by turning the printer's power OFF, then ON.
If your printer is still not working, call Change Support at 515-661-5561.
What is the Miscellaneous Screen?
The Miscellaneous Screen helps you ring up any item, even if it's not in your Change menu. Plus, you can ring up by units or dollar amount. For example, if a customer wants a dozen cupcakes or $15 worth of coffee beans, you can make it happen with the Miscellaneous Screen.
Find this screen by tapping the left-most square at the base of your screen. It looks like a grid.
How do I ring up by units with the Miscellaneous Screen?
Let's say a customer wants a dozen cupcakes.
- Tap the Miscellaneous Button (left-most button at base of screen).
- Tap a matching Department ("Misc. Food").
- Optional step: Type a name for item ("Cupcakes").
- Type the price per cupcake ("2.50").
- Tap the multiplication button "x."
- Type the quantity ("12").
- Tap Apply to Order.
How do I ring up an item by dollar amount?
Let's say a customer wants $15 of coffee beans.
- Tap the Miscellaneous Button (left-most button at base of screen).
- Tap a matching Department ("Misc. Food").
- Optional step: Type a name for item ("Colombian").
- Type the amount the customer wants to spend ("15").
- Tap the division button at the base of the keypad.
- Type the price per pound ("7.99").
- Tap the each button and select the unit ("lb"). (Or Add New Unit, Create Unit, type "lb" and tap Next.)
- Tap Apply to Order.
How will it appear on receipts and reports?
This item will appear on the customer's receipt and session reports as "Misc. (Department Name)," or whatever you renamed it as during checkout.
How do I change which payment labels show up at checkout?
Payment labels include Credit Card, Check, Cash, Dwolla, Gift Card, and Uncategorized.
- To turn any of them on or off (so they appear or disappear from checkout), just tap your logo (upper lefthand corner).
- Select Settings > Payment Options and whichever payment label you want to change.
- Select ON or OFF.
- Tap Exit.
What is the Uncategorized payment label?
The Uncategorized label lets you bypass the step of entering a payment type during checkout.
How do I use it?
- Ring up an order.
- Tap Payment > Done.
Note: These transactions record as Uncategorized in sales reports.
How do I turn on Uncategorized payments?
- Tap your logo > Settings > Payment Options > Uncategorized.
- Tap ON next to Active Payment Method.
- Tap Update > Exit.
Another new feature is Cash Out.
To do this, tap No Sale at the base of your empty receipt and the drawer will open.