iPad App - Version 1.3.2

What's new in Version 1.3.2 of Change?

  • Better Kitchen Printing
    • Send newly added items and changes to the kitchen without printing another full ticket.
    • Automatically send tickets to the kitchen when you suspend an order.
  • New payment label added: Debit Card
  • Better results when searching modifiers
  • Improved tracking of voided items
  • Crisper receipt printing, especially for kitchen tickets

Bug Fixes

  • Change will no longer jump to the payment screen while entering items

iPad App - Version 1.3

What's new in Version 1.3 of Change?

You can now accept credit cards with Change! 

  • Swipe, charge, and settle credit card payments.
  • Enter tip adjustments. 
  • Issue credit card refunds within an open batch.

Also in this version:

  • Unused modifiers will now drop off the list after two weeks.

iPad App - Version 1.2.6

What's new in Version 1.2.6 of Change?

  • Our all-new "Printer Status" screen helps you find printers on your network, change printer settings, and troubleshoot errors.
  • Some minor improvements to the interface for iOS 7.
  • A precise way of taking and cropping photos of items.

Bug Fixes

  • Switching between amount and percentage when adjusting a tax rate will no longer cause conflicts.

iPad App - Version 1.2.4

Version 1.2.4


  • Split checks
  • Assign seat numbers
  • Assign items to seats
  • Apply gratuity
  • Payment functions to support multiple checks
  • Disable tax for items or departments
  • Improved inline item editing

Bug Fixes

  • Scrolling issues in the Payments section during a long order

iPad App - Version 1.2.3

Bug Fixes

  • Fixes bug where time zone could be inaccurate
  • Fixes bug where using multiple printers could cause a crash
  • Fixes bug when editing payments and discounts
  • FIxes bug where the incorrect page could be selected when moving between menu pages
  • Fixes layout issues with iOS 7
  • Removes restrictions on applying discounts
  • Improves speed of moving between menu pages
  • Moves quantity to left side of kitchen receipt

iPad App - Version 1.2

What's New in Version 1.2?

  • Diagnose printer problems with warning and status bar
  • See when your data last synced with status bar iconography and messages
  • Ring up items by weight or dollar amount with Miscellaneous Screen
  • Enable/disable payment types
  • "Cash Out" with the No Sale button before items are rung up
  • Enable Uncategorized Payment for instant checkout
  • Get faster alerts for Change Due

What do the printer status bar icons mean?

There are four different printer status bar icons:

  • Solid - Everything is working.
  • Flashing - The app is searching for the printer.
  • Gone - The printer is disconnected.
  • Hazard - The printer is low on paper.

My printer stopped working. What do I do?

If your printer has stopped working, the first thing you should do is reset the printer by turning it off and back on again. Check that the ethernet cord is connected, and if that doesn't work, try rebooting by turning the printer's power OFF, then ON.

If your printer is still not working, call Change Support at 515-661-5561.

What is the Miscellaneous Screen?

The Miscellaneous Screen helps you ring up any item, even if it's not in your Change menu. Plus, you can ring up by units or dollar amount. For example, if a customer wants a dozen cupcakes or $15 worth of coffee beans, you can make it happen with the Miscellaneous Screen.

Find this screen by tapping the left-most square at the base of your screen. It looks like a grid. 

How do I ring up by units with the Miscellaneous Screen?

Let's say a customer wants a dozen cupcakes.

  1. Tap the Miscellaneous Button (left-most button at base of screen).
  2. Tap a matching Department ("Misc. Food").
  3. Optional step: Type a name for item ("Cupcakes").
  4. Type the price per cupcake ("2.50").
  5. Tap the multiplication button "x."
  6. Type the quantity ("12").
  7. Tap Apply to Order.

How do I ring up an item by dollar amount?

Let's say a customer wants $15 of coffee beans.

  1. Tap the Miscellaneous Button (left-most button at base of screen).
  2. Tap a matching Department ("Misc. Food").
  3. Optional step: Type a name for item ("Colombian").
  4. Type the amount the customer wants to spend ("15").
  5. Tap the division button at the base of the keypad.
  6. Type the price per pound ("7.99").
  7. Tap the each button and select the unit ("lb"). (Or Add New Unit, Create Unit, type "lb" and tap Next.)
  8. Tap Apply to Order.

How will it appear on receipts and reports?

This item will appear on the customer's receipt and session reports as "Misc. (Department Name)," or whatever you renamed it as during checkout.

How do I change which payment labels show up at checkout?

Payment labels include Credit Card, Check, Cash, Dwolla, Gift Card, and Uncategorized.

  1. To turn any of them on or off (so they appear or disappear from checkout), just tap your logo (upper lefthand corner).
  2. Select Settings > Payment Options and whichever payment label you want to change.
  3. Select ON or OFF.
  4. Tap Exit.

What is the Uncategorized payment label?

The Uncategorized label lets you bypass the step of entering a payment type during checkout.

How do I use it?

  1. Ring up an order.
  2. Tap Payment > Done.

Note: These transactions record as Uncategorized in sales reports.

How do I turn on Uncategorized payments?

  1. Tap your logo > Settings > Payment Options > Uncategorized.
  2. Tap ON next to Active Payment Method.
  3. Tap Update > Exit.

Another new feature is Cash Out.

To do this, tap No Sale at the base of your empty receipt and the drawer will open.

Change Dashboard Updates: New Reports

Good news! Change now offers automatically-synced, detailed end-of-session reports of your sales from every angle: by payment type, transaction number, discounts, and top sellers. These report give you power in the form of data.

Transaction Report:

This is a comprehensive list of orders. If a customer reports a wrong order, you can go into your report, find the transaction, and make it right.

Payment Report:

Here, payment type and amount are listed for every transaction, even if multiple forms were used for one order - say, cash and credit together. If someone rings up a credit card wrong, you can make it right with this report.

Discounts Report:

Want to know which transactions sold at a discount, why and for how much? This report will tell you.

Top-Sellers Report:

Tally which items sold best - and which sold least - with this instant report. If you want to tweak your menu, this report can help you identify dud items and promote top sellers.

Items Report:

For every transaction, see the breakdown of what customers ordered - by item name, quantity, price, department, and more.

How to access these reports

  1. Head on over to Change.io and log in to your Change Dashboard.
  2. Click Reports in the lefthand column.
  3. Click on the session you want to view. What will appear is a pared down sales report, useful for quick and accurate accounting.
  4. Now click Export in the top right corner of your screen. All reports mentioned above will download to your computer in a single folder labeled with that session's date in the format YearMonthDaySession#. For example, the folder for May 10, 2013 will be named: 20130510000.
  5. Now you can peruse, sort, store, and compare to your heart's content.

The power is yours.

iPad App - Version 1.1.2

Version 1.1.2

  • Email receipts
  • Print preview
  • Auto-Print options
  • Preview and email reports
  • Auto-Print kitchen receipts
  • Better kitchen receipts

Go paperless with Version 1.1.2:

  • mail Receipts

  • Auto-Print Options

  • review and Email Reports

How do I turn on email receipts?

  1. Tap your logo in the top left corner of the screen. 
  2. Tap Settings > Receipt > Email Options
  3. Tap ON next to Email Receipt. 
  4. Then tap NEXT > Update > Exit.

How do I automatically print customer receipts?

  1. Tap your logo > Settings >Receipt >Print Options
  2. Tap ON for Auto-Print (for customer receipts). 
  3. Tap Apply.

How do I automatically print tickets to the kitchen?

  1. Tap your logo > Settings >Receipt >Print Options
  2. Tap ON for Auto-Print (for kitchen receipts). 
  3. Tap Apply.

How do I preview and email reports in the app (without using a receipt print or Dashboard)?

  1. From your home screen, tap Drawer in the the top right corner and tap Session Open (or whichever session you want reports for).
  2. Tap Print Report > OK, then your Session Report will appear.
  3. If you want to email it to yourself or someone else, tap Email at the bottom of the report.
  4. To exit, tap Done in the top right.


iPad App - Version 1.1.1

And just like that, a fresh new batch of features are out of the oven and ready for your enjoyment. Here’s a taste of what’s new in the latest version of Change.

Void and Refund Orders:

We know you and your customer never make mistakes, but just in case, you can now void or refund orders. Just tap the Orders tab in the top action bar and select the order you’d like to edit.

Easy Group Editing:

During testing, we noticed people struggling to edit groups. Not anymore! Tap a group while editing screen layouts and it will now give you the option to move or edit the group. You can also now edit the group’s name and color or delete the group entirely on the edit group screen. 

New In-App Purchase To Extend Plan:

Need to extend your plan in a pinch? No problem! You can now do this right within the app. Just make your way over to the Settings screen and purchase a month extension on your plan.

Create Account In App:

You probably already have an account, but what about everyone else? Well, now your friends can create accounts right within the app. It’s faster and will save them hundreds of seconds!

iPad App - Version 1.1

You asked for it and we made it happen.

  • Suspend Orders: Just add items to an order, tap the Orders tab, click suspend. Voilà! Order suspended! To reopen, return to the Orders tab and tap the order you want to reopen. Easy as pie.
  • Kitchen Printing: We added a print button to the Order Journal in the sidebar. You can now print a receipt of just the items ordered and none of that other gobbledygook. Your kitchen staff will want to kiss you on the mouth.
  • Customer Check: That same print button also gives you the option to print a customer check. This is a receipt of all the items ordered and the amount due.
  • Order Note: We added a note field to the Order Journal sidebar so you can attach notes to an order. You can even see this note in your list of suspended orders.

iPad App - Version 1.0.2

We've been busy making updates behind the scenes.

  • When you install this version, you'll gain access to the new company settings in your Change Dashboard where you can fill out your company information. Any changes made in your Settings will now stay in sync between the dashboard and app.
  • We now gather information about your currency and time zone from your device and use this when viewing reports in your Change Dashboard.
  • Squashed a bug causing occasional crashes while updating your dashboard.
  • New users can now sign up for our Change Newsletter before checking out our demo.
  • We fixed a bug where you might miss account warnings about errors occurring with your payment method.

Change Dashboard Updates

Say hello to the Change Dashboard! Now you can log in to your account online to view sales and plan information.

View Your Session Stats:

Browse your session statistics including sales by department, total tax collected, discounts applied and even a breakdown of how much was collected with each payment type.

Manage Your Plan:

Want to know how many days are left in your free trial? Want to keep using Change after that? No problem. This can all be done on our new plan screen. Simply add a payment method and we'll bill you at the end of your trial and every month after that.

iPad App - Version 1.0

With the first version of the Change iPad app, you can easily:

  • Take orders.
  • Modify items.
  • Apply five different types of payment (including Dwolla).
  • Create departments.
  • Set tax rates.
  • Add individual photos to each item.
  • Customize your receipt by adding your logo and custom text.
  • Print simple receipt reports at the end of each session.